COVID Guidelines & Protocols
Please take a moment to review our new protocols & guidelines as we make our return & navigate our new normal.
- Please come in within 15 minutes of your reservation time, we are no longer requiring you to stay in your car.
- We will be checking our team’s temperatures each day and this will be done for you upon your arrival as well.
- If you are scheduled for a chemical color service please wear clothes you are comfortable getting your hair colored in. We will be offering new capes for each guest but we are not providing color robes at this time.
- We are requiring everyone in our salon (employees & guests) to wear face masks or face coverings. Please make sure this covers your mouth & nose. This is for everyone’s safety and there are no exceptions.
- We will not be allowing cash payments at this time. This includes tipping. All tips will be done through our TIPPY systems and all payments must be made on a card or with a check. We are working to offer digital payments.
- We ask that you only bring your cell phone & form of payment into the salon with you during your reservation. No outside food is allowed. You may bring in a water bottle but you will be required to take it with you when you depart.
- Please do not bring anyone extra with you to your appointment or we will have to ask you reschedule.
You will see less of us in the salon at a time because we are limiting our stylists & only working in shifts. We will be cleaning high touch surfaces every 20-30 minutes & credit card touchpads, as well as bathrooms, after each use. All salon stations & shampoo areas will be properly disinfected after each guest AND after each shift. We ask for your patience during this time as we cannot cut corners or skip any of these steps.
Lastly, if you or anyone you live with (or have been in contact with) are experiencing any symptoms of COVID-19 or have tested positive – we kindly ask that you reschedule your reservation. We will make this easy and work hard to find a time later on that will work for you. We also ask that if you have traveled recently that you reschedule your reservation once you have been back for 14 days.
We THANK YOU for your continued support and look forward to your reservation!